# Lietotāji

The Users page under Settings is where Your company's user accounts are managed - who has access to Fitek, what roles they have, and whether their account is active. You'll also find everything about managing Your own profile here, which is something every user can do regardless of their role.

Only Administrators can access Settings → Users. If You need changes to Your own account and can't do them Yourself, ask Your company's administrator.&#x20;

<figure><img src="/files/YxVmZq5fDqclebZk5mHz" alt="" width="251"><figcaption></figcaption></figure>

### **What administrators see on the Users page**

The page shows a list of all users in Your company. Each row shows:

* **Active:** a toggle showing whether the account is currently active
* **First name and last name**
* **Email:** the user's login and notification address. A colored dot next to it shows whether the email has been verified (green) or is still pending (yellow/orange)
* **Country and personal code:** if filled in
* **Start date and end date:** when the user's access begins and ends. If an end date is set and has passed, the user can no longer log in
* **Roles:** shows how many roles are assigned (for example "3 roles", or only one: "Approver")

You can search the list by keyword, sort by any column, and export the full list to Excel.

### Jauna lietotāja izveidošana

Click "+ New User" in the top right corner. Fill in:

* **First name and last name**
* **Email:** this becomes their login address and where approval notifications are sent, so make sure it's correct
* **Country and personal code:** optional, depending on Your environment
* **Membership start date:** when they should be able to start using Fitek. You can set this to a future date if You're setting things up before someone starts.
* **End date:** optional. Set this if the user's access should expire automatically (for example, a temporary employee or consultant)
* **Roles:** tick the roles this person needs. \
  \
  ![](/files/WyPYDLmTOjR5IdcbxImx)

Click "Save user" and Fitek sends a verification email to the new user. They'll need to click the link in that email before they can log in and start receiving notifications.

### **If the verification email doesn't arrive**

This is one of the most common questions. On the Users page, You'll see an indicator next to each user's email showing whether it's been verified. If it hasn't, You can resend the verification link - hover over the indicator icon and click "Resend verification." Tell the user to also check their spam folder.

![](/files/m0lfD0jWPoJkS47xHTjW)

### **Editing a user**

Click on any user in the list to open the "Manage user" sidebar. Here You can:

* Change their name (for example after a name change)
* Adjust the start or end date
* Add or remove roles as their responsibilities change
* Deactivate the account by toggling the Active switch off
* Set substitutes: if a user is going to be away or has already left unexpectedly, You can set up a replacement directly from their profile. This works the same way as when users set it up for themselves via the dashboard - the substitute receives the user's pending approvals and daily reminders for the specified period.

{% hint style="info" %}
You **cannot change another user's email address** from there. Email changes must be done by the user themselves through their own profile. If a user can't access their account to make the change, the request needs to go through Fitek support via email from the user and including Administrator.
{% endhint %}

### **Exporting users**

The Export button downloads an Excel file with all users and their details - name, email, country, personal code, last login date, whether they're active, and which roles they have. Each role gets its own column with a Yes/No value.

If Your company is part of a group with related companies, there's an additional export option that includes users from all related entities in one file. This is useful for audits, security reviews, or just keeping track of who has access where.

### **Bulk user management via API**

For larger organisations, Fitek offers a Users Import API for creating and updating users in bulk. This is useful for initial onboarding (uploading Your full user list from HR) or regular synchronisation to keep Fitek aligned with Your master system - new employees added automatically, leavers deactivated, role changes propagated.

***

### **Your user profile**

Every user - regardless of role - can manage their own profile. You access it by clicking **Your name** in the top right corner of the screen, which opens the User Profile panel.

### **Edit personal data**

This is where You update Your own information. Click "Edit personal data" to open a form with:

* **First name and last name:** update this if Your name changes. This is the name that appears in confirmation flows, emails, and across the interface, so keeping it current matters.
* **Country and personal code:** if used in Your environment
* **Email:** Your login address and where all notifications are sent. If You change this, Fitek sends a verification link to the new address. Until You click that link, the change isn't complete. Make sure to verify promptly so You don't miss approval notifications or daily reminders.

Click "Save & close" and the changes apply immediately.

### **Manage notifications**

Here You control email notifications You receive - daily reminders about pending invoices, alerts about new documents, and other notifications depending on Your company's setup. However, the timing and schedule of email notifications is configured at the company level by Your administrator under Company settings. You can't change the email schedule just for Yourself; it applies to everyone in Your company.

<figure><img src="/files/U0cGjJkwOqHZ68ktztG7" alt="" width="375"><figcaption></figcaption></figure>

If You're not receiving daily reminders or approval notifications, check with Your administrator - the schedule might not be configured, or Your email might not be verified yet.

### **Change password**

Standard password change - enter Your current password and set a new one. Worth doing regularly, and especially after any situation where You suspect someone else might have had access to Your account.

### **Sessions**

Shows all devices and browsers where You're currently logged into Fitek. You'll see the session type (web or mobile), browser, and when it was started.

This is important for security. If You used Fitek on a shared computer and forgot to log out, You can terminate that session from here without affecting Your current one. You can also terminate all other sessions at once if You want to make sure only Your current device has access.

### **Out of office**

You'll find this on Your dashboard. When You're going to be away, You can set a replacement - another person who will receive Your pending invoices and approval tasks while You're gone. Set the date range and pick the replacement, and Fitek handles the rest. The replacement gets daily reminders that include both their own tasks and Yours.

You can also check "**Who's away**?" on the dashboard to see which colleagues have set up replacements.

<figure><img src="/files/QpvnxS244ZDSwpw5IfWI" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Mobile app settings**

If You use the Fitek mobile app, the app has its own settings for:

* **Keep me logged in:** so You don't have to log in every time You open the app
* **Face ID / Touch ID:** for quick, secure access
* **Notifications:** You can choose between off, per document (a notification for each new approval), or once a day (a daily summary)
* **Language:** the app language can be set independently from the web
  {% endhint %}


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